NHS Pharmacy First – Urinary Tract Infection (UTI) Treatment at Neils Pharmacy

Urinary Tract Infection (Uncomplicated) – Pharmacy First Service

A urinary tract infection (UTI) is a common bacterial infection that affects the bladder and urinary system. It can cause pain or burning when passing urine, frequent urges to urinate, and lower abdominal discomfort.

🏥 Under the NHS Pharmacy First service, eligible patients can receive expert assessment and treatment directly from our pharmacist, without needing to see a GP.

Who Can Use This Service?

You may be eligible for treatment at Neils Pharmacy if:

• ✅ You are a woman aged 16 to 64
• ✅ You have symptoms of an uncomplicated lower UTI
• ✅ Symptoms started recently
• ✅ You are not pregnant
• ✅ You do not have signs of a more serious infection

Our pharmacist will carry out a private consultation to confirm whether this service is appropriate for you.

Common Symptoms of a UTI

Symptoms of a lower urinary tract infection may include:

• 🔥 Burning or stinging when passing urine
• 🚻 Needing to urinate more frequently or urgently
• 💧 Passing small amounts of urine
• 🧪 Cloudy, dark, or strong-smelling urine
• 🤕 Lower abdominal or pelvic discomfort

UTIs can be uncomfortable but are usually simple to treat when identified early.

How We Can Help

If you are eligible, our pharmacist may:

• 🩺 Carry out a clinical assessment
• 💊 Supply antibiotics where clinically appropriate
• 💧 Provide advice on pain relief and hydration
• 🔁 Offer guidance on preventing future UTIs
• 📤 Refer you to your GP or urgent care if required

All consultations are carried out confidentially in a private consultation room.

When You Should NOT Use This Service

You should seek urgent medical advice or contact your GP if:

• ❌ You are pregnant
• ❌ You have fever, chills, nausea, or vomiting
• ❌ You have back or flank pain
• ❌ There is blood in your urine
• ❌ You are male or under 16
• ❌ Symptoms are severe, worsening, or keep returning

If needed, our pharmacist will ensure you are safely referred to the appropriate healthcare service.

Do I Need an Appointment?

• 📱 Appointments are recommended, though walk-ins may be available
• ⏱️ Consultations are quick and convenient
• 💷 This service is FREE on the NHS for eligible patients

👉 Book an appointment to arrange your UTI consultation.

Why Choose Neils Pharmacy?

• ✔ NHS-approved Pharmacy First provider
• ✔ No GP appointment required
• ✔ Expert pharmacist-led assessment
• ✔ Fast access to treatment and advice
• ✔ Trusted local pharmacy in Prescot

We work closely with the NHS to deliver safe, effective care in your community.

Other NHS Pharmacy First Services Available

• 🩺 Shingles
• 🩺 Insect bites and stings
• 🩺 Impetigo
• 🩺 Ear infection (acute otitis media)
• 🩺 Sinusitis
• 🩺 Sore throat

Book Your UTI Consultation Today

If you’re experiencing symptoms of a urinary tract infection, early assessment can help prevent complications.

👉 Book online now or visit Neils Pharmacy for advice.

👉 Learn more about UTIs on the NHS website