NHS Pharmacy First – Urinary Tract Infection (UTI) Treatment at Neils Pharmacy

Urinary Tract Infection (Uncomplicated) – Pharmacy First Service

A urinary tract infection (UTI) is a common bacterial infection affecting the bladder and urinary system. It can cause discomfort when passing urine, increased urgency, and lower abdominal pain.

🏥 Under the NHS Pharmacy First service, eligible patients can receive assessment and treatment directly from a pharmacist, without needing to see a GP.

Who Can Use This Service?

You may be eligible for treatment at Neils Pharmacy if:

✅ You are a woman aged 16 to 64

✅ You have symptoms of an uncomplicated lower UTI

✅ Symptoms started recently

✅ You are not pregnant

✅ You do not have signs of a more serious infection

🩺 Our pharmacist will carry out a private consultation to confirm whether this service is appropriate for you.

Common Symptoms of a UTI

Symptoms may include:

🔥 Burning or stinging when passing urine

🚻 Needing to urinate more frequently or urgently

💧 Passing small amounts of urine

🧪 Cloudy, dark, or strong-smelling urine

🤕 Lower abdominal or pelvic discomfort

UTIs are common and usually straightforward to treat when identified early.

How We Can Help

If you are eligible, our pharmacist may:

🩺 Carry out a clinical assessment

💊 Supply antibiotics where clinically appropriate

💧 Provide advice on hydration and symptom relief

🔁 Offer guidance on preventing future infections

📤 Refer you to your GP or another service if required

🔒 All consultations are confidential and take place in a private consultation room.

When You Should NOT Use This Service

You should seek urgent medical advice or contact your GP if:

❌ You are pregnant

❌ You have fever, chills, nausea, or vomiting

❌ You have back or flank pain

❌ There is blood in your urine

❌ You are male or under 16

❌ Symptoms are severe, worsening, or recurrent

If needed, our pharmacist will ensure you are safely referred to the appropriate healthcare service.

Appointments & Cost

📱 Appointments are recommended, though walk-ins may be available

⏱️ Consultations are quick and convenient

💙 This service is FREE on the NHS for eligible patients

Other NHS Pharmacy First Services Available

🩺 Shingles

🩺 Insect bites and stings

🩺 Impetigo

🩺 Ear infection (acute otitis media)

🩺 Sinusitis

🩺 Sore throat

Book Your UTI Consultation Today

If you’re experiencing symptoms of a urinary tract infection, early assessment can help prevent complications.

👉 Book your UTI consultation

👉 Learn more about UTIs on the NHS website